Our Commitment to Your Privacy and Data Security

At My Store, we recognize the paramount importance of protecting your personal information. When you explore our curated selection of fine Australian beverages and complete a purchase, you entrust us with your data, and we take that responsibility seriously. Our privacy policy is built on principles of trust, transparency, and compliance with the Australian Privacy Principles (APPs) established under the Privacy Act.

Collection of Personal Information

We collect information necessary for four primary functions: order fulfilment, age verification, shipping logistics, and customer service. The personal data we collect includes your name, date of birth (mandatory for age-restricted sales), delivery address, and payment confirmation details. This information is collected directly from you when you create an account, place an order, or subscribe to our updates. Because we deal in age-restricted products, your date of birth is a legal requirement, not an optional detail, ensuring our adherence to responsible service of alcohol laws across all Australian states and territories.

Data Use and Disclosure

Your data is used strictly for the purpose for which it was collected. For shipping, we share your name and delivery details with our trusted third-party courier partners to ensure safe and compliant transit, including the mandatory Adult Signature Required (ASR) process. We will never sell or rent your personal information to marketing firms. Disclosure is limited to essential operational partners, such as payment processors for transaction security and regulatory bodies if required by Australian law.

Cookie Policy: Enhancing Your Browsing Experience

Our website utilizes cookies to improve your shopping experience. We use essential cookies necessary for core functions, such as maintaining your shopping cart state and allowing secure checkout. We also deploy analytical cookies to understand how customers navigate My Store. These collect anonymous data about traffic patterns, page views, and conversion rates. This aggregated data helps us understand what Australian beverages are trending and how we can enhance our site layout. By accepting our policy, you consent to the use of these cookies, allowing us to personalize content and recommend the perfect Australian wine or spirit tailored to your browsing history. You have the option to manage or disable non-essential cookies via your browser settings, though this may affect site functionality.

Data Security and Retention

We employ robust technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration, or destruction. All collected information is stored on secure servers located within Australia. We retain your purchase history and personal details only for as long as necessary to fulfil legal and regulatory requirements, which, in the liquor industry, often involves maintaining records for compliance purposes beyond the typical retail standard.